Stop wasting time on manual processes that drain productivity and increase costs. Our business process automation services help UK small businesses streamline operations, reduce errors by up to 99%, and save 20+ hours weekly on repetitive tasks. We design and build custom automation tools that connect your SaaS platforms, creating seamless workflows that transform how you work.
Or call us directly: 01305 310006
UK businesses lose £244 billion annually due to poor data quality and manual processes. If your team spends more than 40% of their time on repetitive tasks like data entry, invoice processing, and spreadsheet management, you’re not alone—but you are losing money, productivity, and employee satisfaction. Here are the challenges we help UK small businesses overcome:
Your team spends 15+ hours weekly on repetitive data entry tasks, typing information from invoices, forms, and emails into multiple systems. This tedious work drains productivity and prevents employees from focusing on strategic activities that drive growth.
Data doesn't flow between your CRM, accounting software, and other tools. Staff waste time copying information between systems, leading to version control issues and uncertainty about which system holds the correct data.
Manual processes generate 1-3% error rates in data entry and invoicing. These mistakes cost UK businesses over £600 billion yearly through billing errors, compliance issues, and time spent on corrections. One misplaced decimal can cascade into major financial discrepancies.
As your business grows, manual processes become bottlenecks. Hiring more staff to handle increased volume increases costs proportionally, making growth expensive and risky. You need systems that scale without proportional cost increases.
63% of UK employees show burnout symptoms, with repetitive administrative tasks being a leading cause. When talented staff spend their days on mundane data entry rather than meaningful work, job satisfaction plummets and turnover increases.
Manual processes mean data is always historical. By the time reports are compiled, the information is outdated. You can't make timely decisions when you don't have real-time insights into operations, inventory, or customer interactions.
Sound familiar? These challenges cost UK SMEs an average of £15,000-£45,000 annually in lost productivity, errors, and employee turnover. The good news? Business process automation can eliminate 70-80% of these issues within the first three months.
We don’t sell you generic automation software and leave you to figure it out. Our business process automation services provide end-to-end support, from identifying automation opportunities to building custom solutions and ensuring your team adopts them successfully. Here’s how we transform UK businesses:
We analyse your current workflows to identify automation opportunities. Our team documents how information flows through your business, pinpointing repetitive tasks, bottlenecks, and manual handoffs that automation can eliminate. You'll receive a comprehensive process map showing where automation delivers the highest ROI.
We connect your existing software platforms—CRM, accounting, email, project management, e-commerce—creating automated data flows between them. Using tools like Zapier, Make, Microsoft Power Automate, and custom APIs, we eliminate manual data transfer and ensure information stays synchronized across all systems.
We deploy your automation solutions and train your team to use them confidently. Our implementation includes documentation, video tutorials, and hands-on training sessions. We ensure everyone understands not just how to use the automation, but why it works, fostering genuine adoption rather than resistance.
Based on our discovery, we design bespoke automation solutions tailored to your specific needs. No generic templates—we create workflows that match how your business actually operates. You'll see detailed proposals showing exactly what will be automated, expected time savings, and projected ROI.
Before full deployment, we rigorously test every automation in a controlled environment. We validate data accuracy, test error handling, and ensure edge cases are covered. You're involved in user acceptance testing, so we refine the automation based on real-world feedback before it goes live.
Automation isn't set-and-forget. As your business evolves, we're here to optimize existing automations and identify new opportunities. Our ongoing support includes monitoring automation performance, troubleshooting issues, and quarterly reviews to ensure you're getting maximum value from your investment.
Average ROI within first year
Weekly time savings per employee
Error reduction in automated processes
Our approach combines technical expertise with deep understanding of UK business operations. Unlike offshore providers, we’re based in Portland, Dorset, and understand UK regulations, working hours, and business culture. You’ll work with the same dedicated automation specialist throughout your project, ensuring consistency and genuine partnership.
Our business process automation services provide comprehensive support from initial assessment through ongoing optimization. Whether you need simple task automation or complex multi-system integrations, we have the expertise and tools to deliver results. Here’s what you get:
We begin every project with a thorough analysis of your current processes. Our team conducts interviews with key stakeholders, documents existing workflows, and identifies automation opportunities that deliver the highest ROI. You’ll receive a comprehensive automation roadmap showing which processes to automate first, expected time savings, and projected costs. We also calculate potential cost savings from reduced errors, faster processing times, and improved scalability. This assessment is completely free with no obligation—we want you to have all the information needed to make an informed decision.
We design and build bespoke automation solutions tailored to your specific business needs. This includes creating custom workflows using tools like Zapier, Make (formerly Integromat), and Microsoft Power Automate, developing API integrations between your existing software platforms, building custom scripts for unique requirements, and creating automated data validation and error handling. Unlike pre-packaged solutions, our custom approach means the automation works exactly how your business operates, not the other way around. We can automate everything from simple email notifications to complex multi-step processes involving multiple systems and decision points.
We connect your existing business tools—CRM systems (Salesforce, HubSpot, Pipedrive), accounting software (Xero, QuickBooks, Sage), email marketing platforms (Mailchimp, ActiveCampaign), project management tools (Asana, Monday.com, Trello), e-commerce platforms (Shopify, WooCommerce, Magento), Microsoft 365 and Google Workspace, and custom databases. Our integrations ensure data flows automatically between systems, eliminating manual copying and pasting. When a new lead enters your CRM, we can automatically create project folders, send welcome emails, and update your accounting system—all without human intervention. We use secure, enterprise-grade APIs and follow data protection best practices to keep your information safe.
Before deploying any automation, we conduct rigorous testing in a sandbox environment. We validate that data transfers correctly, error handling works as expected, and edge cases are covered. You participate in user acceptance testing, so we can refine the automation based on real-world feedback. We provide comprehensive documentation including process diagrams, troubleshooting guides, and video tutorials. Our hands-on training sessions ensure your team understands how to use, monitor, and benefit from the automation. We don’t just hand over technology—we ensure your team is confident and capable of maximizing its value.
Automation requires ongoing attention as your business evolves. Our support includes monitoring automation performance to catch issues before they impact operations, troubleshooting when something unexpected happens (we typically respond within 2-4 hours during UK business hours), quarterly reviews to identify new automation opportunities, updates when software platforms change their APIs or features, and expansion of existing automations as your needs grow. You’re not locked into a long-term contract—we earn your continued business by delivering consistent value.
Zapier
Multi-platform automation
Make
Advanced workflow automation
Power Automate
Microsoft automation
Custom APIs
Bespoke integrations
We’ve helped UK businesses across diverse industries automate their unique processes. While every business is different, these examples show how automation transforms operations in various sectors:
Automate inventory management across multiple sales channels, process orders and generate invoices automatically, send order confirmations and shipping notifications, update customer records in your CRM, reconcile payments and manage refunds, and generate daily sales reports. Our retail clients save 15-25 hours weekly on order processing and inventory management.
Automate supplier purchase orders when inventory reaches reorder points, track shipments and update delivery schedules, generate production schedules based on orders, manage quality control documentation, process invoices and reconcile supplier statements, and maintain compliance records. Manufacturing clients report 30% faster order fulfillment and significantly reduced stockouts.
Automate appointment scheduling and reminders, patient record updates and GDPR-compliant data management, insurance claim submissions and follow-ups, prescription renewal notifications, billing and payment processing, and compliance reporting for CQC requirements. Healthcare practices using our automation reduce administrative overhead by 40% while improving patient communication.
Automate time tracking and timesheet compilation, invoice generation based on logged hours, project kickoff and client onboarding workflows, contract renewals and expiry notifications, expense reporting and approval workflows, and client report generation and distribution. Professional services firms save 10-20 hours weekly on administrative tasks, allowing consultants to focus on billable work.
Don’t see your industry? We’ve worked with tourism businesses, hospitality operations, financial services, legal firms, and many other sectors. The principles of automation apply across industries—if your business has repetitive processes, we can automate them. Contact us to discuss your specific needs.
You have many options for automation services. Here’s why UK small businesses consistently choose us over larger offshore providers and generic DIY tools:
We're based in Portland, Dorset—not outsourced to offshore call centers. You'll work with the same dedicated automation specialist throughout your project, someone who understands UK business culture, regulations, and working hours. Need support? Call us during UK business hours (Monday-Friday, 9am-5pm GMT) and speak to a real person who knows your business.
We believe in pricing transparency. No hidden fees, surprise charges, or complex pricing tiers. Most projects start from £15 per workstation for basic automation, with custom projects quoted upfront. You'll know exactly what you're paying for and why. Many clients find we're 40-60% less expensive than larger consultancies while delivering superior results.
We've helped dozens of UK small businesses implement successful automation. Our clients stay with us because we deliver measurable results—not because they're locked into contracts. We're proud of our client retention rate and happy to provide references from businesses similar to yours.
We don't sell you generic automation templates that force you to change how you work. Every solution is tailored to your specific processes, systems, and goals. If you use niche software or have unique workflows, that's not a problem—we adapt our automation to you, not vice versa.
We earn your business every month by delivering value, not by locking you into multi-year contracts. You're free to cancel anytime if you're not satisfied (though our clients rarely do). This flexibility means you can start small, see results, and expand your automation as you build confidence.
We don't just build automation and disappear. Your team receives thorough training, detailed documentation, and ongoing support. We want your staff to feel confident using and monitoring the automation, not intimidated by it. Our goal is to make automation feel natural, not like another complicated IT system to manage.
We answer the most common questions UK businesses have about automation. If you don’t see your question here, call us at 01305 310006 or request a consultation.
Business process automation (BPA) uses technology to perform repetitive tasks and workflows that previously required human intervention. This includes activities like data entry, invoice processing, email notifications, report generation, and system updates. Unlike simple task automation, BPA orchestrates multiple steps across different systems, creating end-to-end workflows that require minimal human involvement. For example, when a customer submits an order, automation can update your inventory, generate an invoice, send confirmation emails, and update your CRM—all automatically.
Our automation services start from £15 per workstation monthly for basic automation workflows. Simple single-process automations (like automated invoice reminders) typically cost £500-£2,000 for setup, then minimal ongoing costs. Medium complexity projects (integrating 2-3 systems with multiple workflows) range from £3,000-£8,000. Complex enterprise-level automation with custom development costs £10,000-£25,000+. Most small businesses start with 2-3 high-impact automations costing £2,000-£5,000 total, achieving ROI within 3-6 months. We provide detailed cost estimates upfront with no hidden fees. The initial investment is typically recovered through time savings alone within the first year.
Almost any repetitive, rule-based process can be automated. Common examples include: Financial: Invoice generation and sending, payment processing and reconciliation, expense reporting and approvals, and financial report generation. Customer Service: Ticket routing and assignment, email response triggers, appointment scheduling and reminders, order status updates. Operations: Inventory management and reordering, employee onboarding workflows, document approval processes, data backup and system updates. Sales & Marketing: Lead capture and CRM updates, email campaign management, proposal generation, follow-up sequences. If your team performs a task the same way more than 5 times weekly, it’s likely a good automation candidate.
Implementation timelines vary by complexity. Simple automations (single process, 2 systems): 1-2 weeks from initial consultation to deployment. Medium projects (multiple processes, 3-5 systems): 4-8 weeks including discovery, development, testing, and training. Complex implementations (custom development, many systems): 2-4 months for full rollout. We work in phases, so you can start seeing benefits from early automations while later phases are still in development. Most clients see measurable time savings within the first month of implementation.
No technical knowledge is required. We design automation to work in the background with minimal interaction needed. When interaction is necessary, we create simple, intuitive interfaces anyone can use. Your team receives comprehensive training and documentation, but the whole point of automation is that it works automatically—you shouldn’t need to think about it constantly. We handle all technical maintenance, updates, and troubleshooting. You focus on your business while automation handles the repetitive tasks.
Yes, integration is one of automation’s core benefits. We connect virtually any modern business software including popular platforms (Xero, QuickBooks, Salesforce, HubSpot, Shopify, Microsoft 365, Google Workspace), industry-specific software (practice management, booking systems, POS systems), legacy systems (via API development or database connections), and custom-built software. If your software has an API (most modern software does) or exports data in standard formats (CSV, Excel, JSON), we can integrate it. Even older systems without APIs can often be integrated using creative technical solutions. We’ll assess your specific software during the discovery phase and confirm feasibility before starting any work.
Most UK small businesses achieve 200-300% ROI within the first year. ROI comes from multiple sources: Time savings: Typical clients save 15-25 hours weekly per automated process. At £25-£50/hour labour costs, this translates to £19,500-£65,000 annually. Error reduction: Eliminating manual data entry reduces errors by 95-99%, saving thousands in corrections, refunds, and compliance issues. Scalability: Automated businesses can handle increased volume without proportional cost increases. Employee satisfaction: Reduced turnover from eliminating tedious work saves recruitment and training costs. We calculate expected ROI during the discovery phase, so you have clear projections before investing. Typically, simple automations pay for themselves within 3-6 months, while complex projects achieve full ROI within 12-18 months.
Absolutely—small businesses often benefit most from automation. With limited staff, every hour saved has a massive impact. Automation levels the playing field, giving small businesses capabilities that previously required large IT departments. Modern automation tools are more affordable and accessible than ever. Many start at £15-£50/month for basic workflows. You don’t need to automate everything at once—start with your biggest time drains and expand as you see results. Small businesses we work with typically start with 1-3 key automations and expand over time as they build confidence and see ROI.
Security is fundamental to everything we build. Our security measures include: Using enterprise-grade, SOC 2 compliant automation platforms, implementing encrypted API connections for all data transfers, following GDPR and UK data protection requirements, applying the principle of least privilege (automation accesses only necessary data), regular security audits and monitoring for suspicious activity, and comprehensive data backup and disaster recovery procedures. We never store sensitive data in automation workflows—data passes directly between your authorised systems. All authentication uses secure OAuth protocols or API keys with strict access controls. We’re happy to discuss specific security requirements during consultation and can provide detailed security documentation for your IT team or auditors to review.
We provide ongoing monitoring and support to catch issues quickly. Most automation problems fall into three categories: System changes: When connected software updates their API or interface, we update your automation accordingly (usually within 24-48 hours of notification). Data format changes: If your business process changes how data is formatted or structured, we adjust the automation to accommodate. Unexpected errors: We build comprehensive error handling into every automation, so if something fails, you’re notified immediately and the automation attempts recovery. We typically respond to support requests within 2-4 hours during UK business hours. Most issues are resolved remotely within hours. Our ongoing support is included in monthly fees (for subscription-based automations) or available on a pay-as-you-go basis. You’re never left stranded if something stops working.
Stop wasting hours on repetitive tasks that drain productivity and increase costs. UK businesses using our automation services save an average of 20+ hours weekly, reduce errors by 99%, and achieve 240% ROI within the first year.
Our team will analyse your processes, identify automation opportunities, and show you exactly how much time and money you can save—completely free with no obligation.
✓ Process analysis and automation roadmap ✓ ROI projections and cost estimates ✓ No obligation—just valuable insights ✓ UK-based team, local support
Why wait? Every week you delay is another week of manual processes, costly errors, and lost productivity. Let’s start saving you time and money today.
